Cancellation
We understand that plans sometimes change. Our cancellation policy is designed to give our community as much flexibility as possible, while also protecting the sustainability of our small studio and giving other members the opportunity to book available spaces.
Regular Studio Classes
Yoga, Mat Pilates, Sculpt & Reformer Pilates
Bookings can be cancelled or rescheduled up to 12 hours before the class start time.
- Cancellations made more than 12 hours before the class will have the class credit returned to the member’s account.
- Cancellations made within 12 hours of the class start time will be treated as a late cancellation and the class credit will be forfeited.
- If you do not attend a booked class and have not cancelled, this will be treated as a no-show and the class credit will be forfeited.
Our Reformer classes have a particularly limited capacity of six people, so we ask members to cancel as early as possible to allow someone else the opportunity to take the space.
Unlimited Memberships
Members on an unlimited membership can cancel a class up to 12 hours before the class start time without charge.
A £7.50 charge will apply to late cancellations made within 12 hours of the class or where a member does not attend a booked class.
This is simply to discourage spaces being reserved and left unused, particularly in our smaller-capacity classes.
Private / 1:1 Sessions
Private and 1:1 sessions require a minimum of 24 hours’ notice to cancel or reschedule.
Where less than 24 hours’ notice is given, or the client does not attend the appointment, the session will be charged in full.
Children's Term & Block Bookings
Where children’s classes are purchased as a term or block, the booking reserves that child’s place for the duration of the programme.
Unfortunately, we are unable to offer refunds, credits or transfers for individual sessions missed during a term or block.
Where Sadhana has to cancel a session, an appropriate replacement session, credit or refund will be provided.
Holiday Clubs
Holiday club bookings can be cancelled or transferred up to 48 hours before the start of the booked session.
Where sufficient notice is given, we will offer a transfer to another available holiday club date or a credit to the customer’s account.
Cancellations within 48 hours of the session, or non-attendance on the day, will result in the booking being forfeited.
Workshops, Events & Special Sessions
Unless otherwise stated when booking, workshops, events and special sessions require 48 hours’ notice for cancellation.
Where sufficient notice is provided, we will offer a credit or transfer where appropriate.
Some special events, visiting-teacher sessions or externally facilitated workshops may have their own cancellation terms. Where this applies, it will be clearly stated at the time of booking.
Late Arrival
We understand that occasionally things happen that are outside your control. However, arriving late can be disruptive to both the teacher and other participants and may mean missing important safety information or preparation.
Admission after a class has started is therefore not guaranteed.
This is particularly important for Reformer Pilates, where the teacher needs to ensure that everyone has received the appropriate setup and safety guidance before beginning.
If you are refused entry because you have arrived too late to participate safely, the booking may be treated as a late cancellation.
If Sadhana Cancels
If Sadhana needs to cancel a class, session, workshop or event, your booking will be returned to your account or an appropriate transfer, credit or refund will be offered.
A Little Consideration Goes a Long Way
Sadhana is a small, community-focused studio and many of our classes have limited spaces. When you cancel as early as possible, it gives another member of our community the opportunity to practise.
Thank you for helping us keep our classes accessible and our studio running fairly for everyone.